Q1: Is your company a trading company or factory?
A:We are a professional smart locks manufacture with more than 10 years rich experience, own professional marketing team.
Q2: Could you make OEM/ODM order?
A:Yes. We provide OEM&ODM service for customers. We have strong technical team. Supporting customized logo, packaging box, manual
and software language.
Q3: How about your production capacity?
A: We have 4 production lines with a monthly capacity of about 30,000 pieces.
Q4: What is your MOQ?
A: Our MOQ is 1 piece, and we always provide strong support to our customers to meet their different needs.
Q5: What's your sample order shipping time?
A: Sample order will be ready to ship within 7 days after payment confirmed.
Bulk orders:To be negotiated
Q6: What warranty do you offer?
A: We provide a 2-year warranty and life-long maintenance of major accessories, and only charge the cost
Q7: What payment terms do you accept for large orders?
A: Usually 30% T/T in advance, and the balance before shipment. We can also accept Western Union and Paypal for small amount.
Q8: Do you have a regular live stream?
A:Yes, of course, there are two live video stream every week, and there is a notice before each live stream, please pay attention
to our store in time to avoid missing out on the largest discount.
We have a very detailed product catalog, if you need please do not hesitate to contact us.