1. Guarantee
Q: What kind of guarantee do you offer on your professional range of hydraulic hose crimping machine?
A: We offer a full 12 months back to base warranty on the crimping machine.
This covers electrical and mechanical parts under 'normal use'.
Please see a list of our terms and conditions.
2. Delivery
Q: How do you send your hydraulic hose crimping machine?
A: They are firstly greased thouroughly and packaged in a free-fumigation wooden crate.
Usually, we send machine by ship, sometimes, as customer's requirement, send by air or by train.
When the goods arrive at your sea port or destination, you can pick up goods with the bill of lading we offered. Or we can arrange the cargo agent to send goods to your door.
3. Customized Service
Q: I want a size that you don't make as standard, is this possible?
A: Absolutely, we design and manufacture everything ourselves and indeed do many custom builds.
4. Operate
Q: I am new to hydraulic crimping machine, how difficult are your machines to operate?
A: We help a lot of beginners in hydraulic crimping machine, if you have a reasonable knowledge of electric and are willing to spend a little time learning it is not that bad.
Quite often when we sell a machine we send the manual out before the machine is ready for the customer to read ahead.
5. Language
Q: Does machine comes with Operation Manual of my language?
A: Yes, we offer operation manual with machine, so it will be more convenient for you to operate machine.
Any language, like English, Spainish, French, Italian, Russian, etc....
6. Training
Q: Do you offer training about products?
A: Yes, we can assign technician arrive at your company for the training at some charge, and accommodation, food, tickets will be charged.
7. Retailer
Q: Are there any machine in my area I can observe?
A: MENSION have machines at many countries, if there is our machine in your country, we can contact the customer to arrange a visit for you.