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Q1. How long is the lead time? |
A: If adequate stocks available, product can be delivered in 1 day. Otherwise, for sample orders, normal samples can be sent in 3-5days; for large quantity orders, products will depart from Shenzhen /Guangzhou/Zhongshan within 15-20days after the deposit received. |
Q2. How can I contact with you? |
A: Leave a message on our website, or email to us, we will reply you ASAP. |
Q3. DO you have any MOQ limit for led light order? |
A: Yes, Our product can be customized according to your requirements, such as logo printing, package printing. MOQ will be different depending on the model and design. |
Q4. What about the warranty? What if the products go wrong? |
A: All our led lights provide 3-5 years warranty, if you have any problems, please contact us directly and we will do our best to solve it. |
Q5. What certifications do you have for your led lights? |
A: Our company has the CE ROHS EMC LVD BIS PSE ETL DLC certificate for the product. |
Q6: Do you sell accessaries? |
A:Yes, all accessaries can be sold, please contact us for further details. |
Q7: How do you control the quality? |
A:AII raw materals are sourced by our professional quality purchase team, standardized and scientific quality control are strictly excuted by our company. In this way, we can promise our customers that ECOLUX can be trusted. |
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