Q1.MOQ and Sample order?
A: The MOQ is 5, and they will also enjoy the factory price. we welcome sample order to test and check quality. Customized samples are welcome. Mixed samples are also acceptable.
Q2.How long is the Leadtime?
A: For samples, if we have stock available we can send out the same day. If no stock, the Leadtime is about 5-10days. For mass production, the leadtime is 10-20 days depending on different materials required.
Q3. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q4.How about the shipping method ?
A: We usually ship by freight/sea. It usually takes 15-20 days to arrive.
Q5. Do you offer guarantee for the products?
A: Yes, we offer 2years warranty to our products.
Q6. How to deal with the fault?
A: Our products are manufactured under strict quality control system. Secondly, within the guarantee period, we provide backups to you according to your order quantity.