A: You can contact us by email with your order details, or order our product online.
Q: How to pay?
A: After you confirm our PI. we will request you to pay T/T and Paypal or other payment.
Q: What is the order procedure?
A: After discussing the production and product details, we will send you an order confirmation. You will need to pay either the full amount or a deposit to proceed. Once we receive your payment, we will start processing your order. If the product is not in stock, please allow 1-5 weeks for production. Before production is completed, we will coordinate with you regarding shipping details and begin preparing your shipment. The remaining balance is due upon receipt of the bill of lading.
Q: How do you check all the goods in the production line?
A: We conduct both spot inspections and finished product inspections throughout the production process. Goods are checked at each stage before moving to the next production step. Additionally, all products undergo testing after welding to ensure they don't have leaking problems, guaranteeing high quality and reliability.
Q: Do you support Chovm Trade Assurance?
A: Yes, we support Chovm Trade Assurance.
About Us
Q: Are you a manufacturer?
A: Yes, we are a manufacturer.
Q: When was your company established?
A: Our company was established in 2012.
Q: Where are you located?
A: We are located in Caitang, Chaozhou, Guangdong, China, which is known as the stainless steel capital.
Q: Do you offer customization?
A: Yes, we offer customization for most products, including logos, packaging, colors, and laser printing. Please share
yourspecific needs with us.
Q: What materials do you use?
A: We primarily use Stainless Steel 304, Stainless Steel 201, and plastic.
Q: I like a product, but it's not available in the size I need. What should I do?
A: Please contact us with your required dimensions, and we will do our best to accommodate your request.
Q: What is the nearest airport to you?
A: The nearest airport is Jieyang Chaoshan International Airport.
Q: What are the nearest ports to your location?
A: The nearest ports are Shantou Port and Shenzhen Port.